Terms & Conditions
The terms that govern use of the Mind+ mobile application.
Terms & Conditions for Mind+
Effective Date: May 10, 2026
These Terms and Conditions ("Terms") govern your use of the Mind+ mobile application ("App") provided by Academy of Human Development Pte Ltd ("we," "us," or "our"). By downloading, installing, or using the App from Google Play Store or Apple App Store, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the App.
2. Description of Service
Mind+ is a mobile application that provides mental health support services. The App allows users and counsellors to access personalised content, track interactions, participate in community discussions, access educational courses, and communicate securely. The App retrieves information from our servers and saves data based on user interactions.
3. User Accounts
3.1 Account Creation
To use certain features, you must create an account as either a user or counsellor. You agree to provide accurate and complete information and keep your account credentials secure.
3.2 Account Responsibilities
You are responsible for all activities under your account. Notify us immediately of any unauthorised use.
4. Use Licence
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable licence to download, install, and use the App on compatible devices for personal, non-commercial use.
5. Prohibited Uses
You agree not to:
- Use the App for any unlawful purpose
- Attempt to reverse engineer, modify, or distribute the App
- Upload harmful code or content
- Impersonate others or provide false information
- Harass, abuse, or harm other users or counsellors
- Violate any applicable laws or regulations
6. Content and User Conduct
6.1 User-Generated Content
You may submit content through the App (e.g., community posts, journal entries). You retain ownership but grant us a licence to use it for App functionality.
6.2 Conduct
Use the App responsibly. Do not engage in harassment, discrimination, or harmful behaviour.
7. Counselling Services
The App facilitates connections between users and counsellors. Counselling services are provided by qualified professionals. The App itself does not provide medical advice. In case of emergency, please contact local emergency services.
8. Intellectual Property
The App and its content (including courses, ebooks, and media) are protected by copyright, trademark, and other laws. Academy of Human Development Pte Ltd retains all rights to the App and its intellectual property.
9. Privacy
Your privacy is governed by our Privacy Policy, which is incorporated into these Terms by reference.
9.1 Data Retention and Deletion
- Deletion on Request: You may request deletion of your account and all personal data at any time through the App (Profile > Delete Account) or by emailing admin@ahd.com.sg. Requests will be processed within 30 days.
- Automatic Deletion after Inactivity: Accounts inactive for 90 consecutive days will be automatically scheduled for deletion. A notice will be sent to your registered email at least 14 days prior. Logging in during the notice period will cancel the deletion. If no action is taken, your account and all associated data will be permanently deleted.
10. Disclaimers
The App is provided "as is" without warranties of any kind. We do not warrant that the App will be error-free, secure, or uninterrupted. Use at your own risk. The App is not a substitute for professional medical advice, diagnosis, or treatment.
11. Limitation of Liability
To the fullest extent permitted by law, Academy of Human Development Pte Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the App.
12. Indemnification
You agree to indemnify and hold Academy of Human Development Pte Ltd harmless from any claims arising from your use of the App or violation of these Terms.
13. Termination
We may terminate or suspend your access to the App at any time for violations of these Terms. Upon termination, your right to use the App ceases immediately.
14. Updates to Terms
We may update these Terms from time to time. We will notify you of changes via the App or email. Continued use constitutes acceptance.
15. Governing Law
These Terms are governed by the laws of Singapore. Any disputes shall be resolved in the courts of Singapore.
16. Contact Us
If you have questions about these Terms, contact us at admin@ahd.com.sg.
By using the Mind+ App, you agree to these Terms and Conditions.